Blog articles that discuss solutions covering machine learning, automation using Skedler

June 13, 2018
Combine Amazon Translate with Elasticsearch and Skedler to build a cost-efficient multi-lingual omnichannel customer care – Part 2

Combine Amazon Translate with Elasticsearch and Skedler to build a cost-efficient multi-lingual omnichannel customer care – Part 2 of 2

In the previous post, we presented a system architecture to translate text from multiple languages with AWS Translate, index this information in Elasticsearch 6.2.3 for fast […]
May 28, 2018
Combine Amazon Translate with Elasticsearch and Skedler to build a cost-efficient multi-lingual omnichannel customer care – Part 1

Combine Amazon Translate with Elasticsearch and Skedler to build a cost-efficient multi-lingual omnichannel customer care – Part 1

Every organization provides services to customers before, during and after a purchase.  For organizations whose customers are spread all over the world, the customer care team […]
March 19, 2018

How to Extract Business Insights from Audio Using AWS Transcribe, AWS Comprehend and Elasticsearch – Part 2 of 2

In the previous post, we presented a system architecture to convert audio and voice into written text with AWS Transcribe, extract useful information for quick understanding […]
March 12, 2018
aws transcribe comprehend elasticsearch architecture

Extract business insights from audio using AWS Transcribe, AWS Comprehend and Elasticsearch – Part 1

Many businesses struggle to gain actionable insights from customer recordings because they are locked in voice and audio files that can’t be analyzed. They have a […]